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FAQs

UK SHIPPING

Shipping varies on the products that you have in your order and is calculated at checkout. The different shipping methods available are:

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  • Standard Shipping (not tracked) - 3 - 5 business days - £0.70 - £2

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  • Standard Shipping (tracked) - 3 - 5 business days - £3

 

  • Fast Shipping (not tracked) - 2 - 3 business days - £0.99 - £2.50

 

  • Fast Shipping (tracked) - 2 - 3 business days - £3.30

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The estimated shipping time is calculated from the point that the package has been sent. I endeavour to post orders twice a week. You will be sent an email once your order has been sent out. 

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You will only receive a tracking number, IF YOU HAVE CHOSEN A TRACKED SHIPPING METHOD.

How can I track my order?

If you have chosen tracked shipping at checkout, you will be sent a tracking number and link for you to use to track your order. If you have not received a tracking number and you have chosen tracked shipping, please email hello@sharptxngue.com for assistance! 

european and international shipping

Shipping varies on the products that you have in your order and is calculated at checkout. The different shipping methods available are:

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EUROPE

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  • Europe Standard (not tracked) - 3 - 5 business days from dispatch - £5.30 - £8.50

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  • Europe Tracked (tracked) - 3 - 5 business days from dispatch - £5.30 - £11.50

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REST OF THE WORLD

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  • International Standard (not tracked) - 6 - 7 business days from dispatch - £5.30 - £10

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  • international Signed (not tracked) - 6 - 7 business days from dispatch - £5.50 - £15.50

 

Customers outside of the UK may have to pay import duties / customs charges upon receiving their order, I’m unfortunately unable to control or predict what these fees might be, as this depends on the country being shipped to. It is the responsibility of the customer to cover the cost of any additional customs charges that may occur for overseas orders.

What is your privacy policy?

You can read my privacy policy here.

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